Freight and Handling

You will pay freight and handling charges on any goods you order from me as follows:

All goods delivered within New Zealand (except gift vouchers) incur a freight and handling charge of $5.00 per order. Exclusions for oversized items may apply. Extra $4.00 charge for Rural Address. Sorry this excludes Chatham Islands & Steward Island. Please contact Customer Service for alternative freight options.

Normal orders will be sent out within 1-3 working days. Please allow additional 2 days for custom orders.

All freight and handling charges for goods delivered outside New Zealand (North Island; South Island) will be advised upon receipt by me of your order. Your order will not be sent to you until freight costs are confirmed by you.

Gift vouchers only redeemable in New Zealand. Freight and handling for Gift Vouchers to be delivered outside New Zealand will be upon receipt by us of your order. Your order will not be sent to you until freight costs are confirmed by you.

Order and Delivery

I will endeavour to deliver goods ordered from me within 21 days from the date I receive and accept your order. This will be subject to stock availability. If I anticipate that you will not receive the goods within that time I will advise the reason for the delay and the likely date of the delivery. You will then be asked to confirm the order or cancel the order. The timing for delivery of services ordered from me will be as specified on my website or as agreed by me and you. I will not be liable for any delays in delivery of goods or services. 

Wolly&Co reserves the right to alter, modify or update these terms of use. These terms apply to your order. I may change our terms and conditions at any time, so please do not assume that the same terms will apply to future orders.